Posted on Wednesday 11 March 2015 by Ulster Business
Novosco directors Karen Shearer, Dominic Monkhouse, Patrick McAliskey and John Lennon
A Belfast IT company has won contracts worth £2.1m to provide support services for a housing association in England.
Novosco will also provide on-site technical service engineers and a remote service desk for the Swan Housing’s 300 IT users across 12 locations, as well as the installation and management of a wide area network and associated services.
“We were really impressed with Novosco. Their bid was competitive and their knowledge and enthusiasm was evident,” Suzanne Wicks from Swan said. “Their customer service excellence and investment in staff was a really good match for Swan’s culture.”
The organisation manages over 10,000 homes across London and Essex and is the latest in series of contracts in the housing association sector which Novosco has won.
Novosco managing director, Patrick McAliskey, its becoming a big part of the business.
“The housing association sector has become very important to us, having developed considerable expertise in this area through a number of large contracts with some of the UK’s biggest providers. We are delighted to win the business with Swan Housing and look forward to progressing the contract with their team.”
Last year, Novosco secured a significant managed service contract with Manchester-based Northwards Housing, which has 13,000 homes and over 330 staff across more than 30 sites.