Posted on Monday 27 August 2018 by Ulster Business
Colin McNab, group operations director at Charles Hurst
With more than a century of business under its belt, Charles Hurst is one of Northern Ireland’s biggest car retailers.
Headquartered at Belfast’s Boucher Road on Europe’s largest automotive retail site, and part of the UK car retail and aftercare giant Lookers plc, Charles Hurst opened its third business in Dublin in 2017 when it launched a new showroom.
The business, which now has a turnover of almost £500m, now boasts a huge lavish flagship Jaguar Land Rover showroom on the Boucher Road.
The company employs more than 900 staff across 11 locations, almost 20 car franchises, three motorcycle outlets, a dedicated van centre and four specialist tyre retail operations.
Charles Hurst Group operations director Colin McNab, who has been with the business for more than 40 years, said:
“By offering every customer, regardless of budget, the very best choice of vehicles – both new and used – combined with outstanding customer service and a focus on excellence, we’ve continued to maintain our position of growth and success.
“We’re committed to replicating this success and our winning formula across the island of Ireland and we’re delighted to report that this is a strategy which is working extremely well and will remain a focus for the future.”
Charles Hurst also has a dedicated accident repair centre, ‘fast-fit’ operation and a ‘smart repair’ centre.
It operates an Audi dealership and aftercare business in Dublin and is behind the development of the £17m ultra-modern Audi Centre and 18-bay service workshop, which opened in December.
Last year, it announced two new senior appointments in order to support its future growth and consolidation of investments.
Jeff McCartney, who is sales operations director, oversees the company’s sales operation, franchise managers and the organisation’s 32 sales departments.
That ranges from Ferrari to Renault, as well as Usedirect, while Andrew Gilmore is now aftersales operations director at Charles Hurst Group, where he will oversee the company’s full aftersales business.
Colin said: “With a strong investment base and an outstanding team of people across the company, with expertise, knowledge and a customer-comes-first attitude, we look forward to the future with confidence in our ability to achieve and to continuing our promise to invest, expand and excel by delivering, quite simply, great choice and value.
“At Charles Hurst, the strength of our business continues to be built on the hard work and commitment of our staff - and our workforce lies at the heart of our success.”
It also deals in a range of luxury and sportscar brands, including Ferrari and Aston Martin - with a modern showroom, based in Belfast.